---
title: Why doesn't the Contact Author button in my email Forum work?
description: How to use and configure browser email links
---

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# Why doesn't the Contact Author button in my email Forum work?

## How to use and configure browser email links

“Contact Author” buttons in email Forum issues use “mailto” links. If the button does not work for you, try any of the solutions below:

#### **Copy and paste email links**

- Right-click (or press-and-hold on mobile devices) the "Contact Author" button.
- Choose "Copy Email Address" (or similar).
- In your email client, compose a new email.
- In the new email, right-click in (or press-and-hold)  the “To” field.
- Click / tap “Paste.” The email address you copied should appear in the “To” field.
- Delete any extra text in the “To” field.
- Finish composing your message, then click / tap your email client’s “Send” button.

#### **Configure your browser to use email links**

Email (or "mailto") links are special web links that open up a new email message with the recipient’s email address already filled in. The instructions to set this up will depend on your device, email client / provider (e.g. Gmail, Outlook, or Apple Mail), and browser (e.g. Chrome or Firefox).

- Learn how to [configure mailto links](https://www.makeuseof.com/tag/how-to-change-the-default-email-program-for-mailto-links/) on a variety of browsers and devices
- On iPhone, and iPad, open the Settings app to[change your default email app](https://support.apple.com/en-us/121430).
- On Mac, open the Email app to[change your default email app](https://support.apple.com/en-us/102362).

#### **Use the website or mobile app** **instead**

If you’re still having difficulties with the “Contact Author” button in your email issue of the Forum, try logging into [FrontPorchForum.com](http://frontporchforum.com/) or opening the [FPF mobile app](https://help.frontporchforum.com/does-fpf-have-a-mobile-app-how-can-i-get-it?hsLang=en), then:

- Navigate to the Forum issue and find the posting you’d like to reply to.
- Click the orange "Contact Author" button below the posting to reveal a contact form.
- Complete your message and click “Send.”

Your message will be forwarded to the member and will automatically include your email address. You can include additional contact info if you like.

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